A doctor can select a patient from the Schedule shown on the Home page. The system creates a new encounter for the selected patient if it does not exist, and comes to the Patient Encounter page. The selected patient details are shown in a Patient Band.
Patient Band:
Patient details like Name, Last Visit, Encounter Type, Encounter Date, Encounter Location, DOB, Next Appointment, Attending Provider, and Patient Address are displayed in the Patient Band beneath the Patient sub-menu. These fields can be configured in the property, Encounter patientband.tag.rX.cX. The user can configure up to two rows and five columns.
The background color of the Patient Band determines whether the patient encounter is current or past. The color of the Patient Band is displayed in blue if the encounter is open, whereas if the encounter is closed, the background color is displayed in grey. If it is a Face Sheet encounter, then the background color of the Patient Band is displayed in yellow.
Icons on the RHS of the Patient Band
The Case Management, Patient Alert, Patient Notes, and Patient Appointment Workflow icons are provided as shortcuts to access the respective screens from the Patient Band.
Case Management
:
Click on this icon to invoke the Case Management pop-up. It displays the case-related
details for the selected patient. This icon is enabled only when the
case is associated with the patient.Patient Alert
: Click on this icon to
invoke the Patient Alert pop-up, which displays alerts about patients who do not
keep up with appointments or do not pay. A red dot appears over this
icon, which indicates that there is an existing alert available for the
patient. On hovering the mouse over the icon, a tooltip is displayed
as "Patient Alert".Patient Notes
: Click on this icon to invoke the
Patient Notes pop-up. It displays the current encounter's patient name,
populated by default on top of the pop-up, and ad hoc notes related to the
patient. A red dot appears over this icon, which indicates that there are
some notes added for the patient. On hovering the mouse over the icon,
a tooltip is displayed as "Patient Notes".Patient Workflow
: Click on
this icon to invoke the Patient Workflow pop-up. It is used to display
details related to the Patient Appointment Workflow. On hovering the mouse over the icon, a tooltip is
displayed as "Patient Workflow".Claim
: This icon appears on the
Patient Band when the property ts.show.claimbtn.on.patband is turned ON. If
the encounter has a claim associated with it, then the claim icon is displayed. On hovering the mouse over the icon, a tooltip is displayed as "Claim".Icons on the LHS of the Patient Band
Quick Access Patients
: Click on this icon to select the patient encounters (open/closed) in the session from the drop-down list of last accessed patients. This list consists of a maximum of 10 recently accessed patient accounts. The name of the patient is displayed in the First Name, Last Name format.
Upon selecting any of the last ten accessed patients from the Quick Access Patients dropdown, the user is navigated to the last accessed TOC menu option for that specific patient record. Patient Search
:Enter the patient name in the Patient Search text box field to search for the required patient.Search Patient
: Click on this icon to search for the required patient name from the correspondingly invoked Patient Search pop-up. The user can search for the patient using Last Name, First Name, DOB, Age, Chart No., etc. The tooltip on this option is displayed as "Search Patient".Expand/Collapse TOC
:Click on this icon to collapse and expand the Encounter TOC. When the TOC menu is collapsed, if the user hovers the mouse over any of the TOC menu icons, then the TOC menu automatically expands the area to show details. When the user moves out of the area, it collapses back.
If the TOC is in Collapse mode and the user goes to some other screen, then comes back to the Encounter screen, the Encounter TOC retains the collapse mode.
Encounter TOC (Table of Contents): Patient encounter options are displayed in the Table of Contents beneath the Patient Band on the LHS. The Encounter TOC displays the menu options that are configured by the user. Along with the encounter menu options, an icon is also displayed adjacent to all the menu options. On clicking the required option, the user is redirected to the respective screen. The Face Sheet screen is the default screen that is displayed when a user lands on the Patient Encounter screen.
Face Sheet:
Important patient encounter details are displayed in the Face Sheet cells beneath the Patient Band on the RHS. The Face Sheet gives a quick summary of the patient's medical history at a glance. This is the default screen that is displayed when an encounter is started. The Admin or Support Admin user can configure 16 Face Sheet cells with the help of the Manage Layout icon.