Topics Online Payment Track Status Search:  
Introduction: The Online Payment Track Status popup records the status of every payment processed via the payment gateway, whether successful or failed. Each transaction attempt, even for the same patient receipt, generates a new entry in the payment tracking table.

The Online Payment Track Status icon appears next to the Credit button if:
  • You have the onlinePaymentStatusUpdate role or are an Admin (SA).
  • The system property prognocis.payment.gateway.interface is set to "F".
Field Description:

Support Name: This column shows the name of the user processing the transaction.

Gateway Ref Id: This column shows the Unique ID provided by the payment gateway for each transaction.

Card HolderName: This column displays the name of the cardholder associated with the transaction.

Failed: This column indicates the status of the transaction. If successful, `1` is displayed; otherwise, it displays `0`.

Manual Update: This column displays `1` if the transaction status was manually updated due to failure using the "Fail Transaction" popup; otherwise, it remains `0`.

Failed Popup Comment: Comments added during the manual status update via the "Fail Transaction" popup are displayed here.

Request Sent: The date and time the payment request was sent are shown here.

Response Received: The date and time the response was received from the gateway are shown in this column.

Request Status Code: The status code returned with the payment request is reflected here.

Response Status Code: This column displays the status code `200` for successful transactions.

Copy Link: Two hyperlinks are provided in this column. Clicking on either hyperlink copies the respective JSON data (request or response) to the clipboard and displays a confirmation alert:
  • Click to Copy Request Body: Copies the payment request data.
  • Click to Copy Response Body: Copies the payment response data.
Action Button:

CLOSE button: Click on the CLOSEbutton to close the Online Payment Track Status popup after viewing.
See Also: Remittance EOB/ERA | Patient Receipt | Capitation Receipt | Collection Agency Receipt | Employer Receipt | Patient CoPayment | Fail Transaction Details Popup