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Custom Text Messages
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Introduction: Custom messages are the User defined Messages which can be used to extend the set of messages in PrognoCIS. The system on behalf of the Clinic sends the Custom messages by Text messages to all Patient's. Patient's having a valid cellphone number saved in the system will only receive custom text messages.
Note:The User assigned with 'Custom Text Messages' User role is able to acces Custom Text Messages. Also, the User is able to create custom text messages, odate them, save the drafts and send custom text messages to the Patient's.

Field Description:

To: This is read only field where the message is displayed as '(n) messaeges will be sent to (n) patients'. Here, 'n' is defined as the number of Message(s) and Patient(s). If no Patient is selected from the Patient Filter, then by default patient count is for all the patients which are available in PrognoCIS database with registered cellphone number.

Messages 1: Enter the desired text messages in the Message 1text field. This messages has a character limit of 130 characters.

Messages 2: Enter the desired text messages in the Message 2 text field. Text messages have a character limit of 130 characters.

Messages 3: Enter the desired text messages in the Message 3 text field. Text messages have a character limit of 130 characters.

Search: Click on the Search icon placed next to the character count, next to the message text area. The User can select the previously sent message from the list. The User can add maximum five messages from the previously saved messages under this section but while sending messages the maximum character count of 130 characters will be considered as mentioned above.

Patient Filter: On clicking this button, Patient Filter pop-up is invoked. This pop-up contains a filter options as columns that serve as conditions which help User to send a text message. The first column contains rows with dropdown of filters such as First name, Last name, DOB, Gender, Location etc. Users can define multiple filters by selecting another filter on a new row. In the second column, the User is required to select filter matching criteria from the dropdown list. In the next column, User can enter required details of the patient according to the filter selected in the first column. Once User clicks on the OK button, the changes get saved for those selected patients which are part of the applied filter.

Action Buttons

SAVE:
Click on this button to save the drafted message. On clicking this save button, if the character limit is extended above 130 characters per message then the following alert is displayed on the screen as:'Maximum character limit (130 Characters/Message) for a Message 1/2/3 is exceeded'.The User cannot keep message field blank. If the Message field is blank then the following message is displayed on the screen: 'Message cannot be blank.'

SEND: Click on this button to send the drafted message to the selected Patient's. On clicking Send button, following message is dispalyed on the screen as:'(n)
 messages will be sent to (n) patients. Click OK to send or Cancel to go back.'

CANCEL: If there are any unsaved changes on this screen, then on click of this button an alert message is displayed as "There are unsaved changes. Click NO to go back and save the changes or click YES to discard them." to allow the user to take an action on the same alert message pop-up.
See Also: Custom Emails | Locations