Note: The user assigned with the 'Custom Text Messages' user role is able to access Custom Text Messages. Also, the user is able to create custom text messages, update them, save drafts, and send custom text messages to the patients.
Field Description:
To: This is a read-only field where the message is displayed as '(n) messages will be sent to (n) patients'. Here, 'n' is defined as the number of Message(s) and Patient(s). If no patient is selected from the Patient Filter, then by default, the patient count is for all patients available in the PrognoCIS database with a registered cellphone number.
Message 1: Enter the desired text message in the Message 1 text field. This message has a character limit of 130 characters.
Message 2: Enter the desired text message in the Message 2 text field. Text messages have a character limit of 130 characters.
Message 3: Enter the desired text message in the Message 3 text field. Text messages have a character limit of 130 characters.
Search: Click on the Search icon placed next to the character count, next to the message text area. The user can select a previously sent message from the list. The user can add a maximum of five messages from the previously saved messages under this section, but while sending messages, the maximum character count of 130 characters will be considered as mentioned above.
Patient Filter: On clicking this button, the Patient Filter pop-up is invoked. This pop-up contains filter options as columns that serve as conditions to help the user send a text message. The first column contains rows with a dropdown of filters such as First Name, Last Name, DOB, Gender, Location, etc. Users can define multiple filters by selecting another filter on a new row. In the second column, the user is required to select filter-matching criteria from the dropdown list. In the next column, the user can enter the required details of the patient according to the filter selected in the first column. Once the user clicks on the OK button, the changes are saved for those selected patients who are part of the applied filter.
Action Buttons
Save: Click on this button to save the drafted message. On clicking this Save button, if the character limit is exceeded beyond 130 characters per message, the following alert is displayed on the screen: 'Maximum character limit (130 Characters/Message) for Message 1/2/3 is exceeded.' The user cannot keep the message field blank. If the Message field is blank, the following message is displayed on the screen: 'Message cannot be blank.'
Send: Click on this button to send the drafted message to the selected patients. On clicking the Send button, the following message is displayed on the screen: '(n)messages will be sent to (n) patients. Click OK to send or Cancel to go back.'
Cancel: If there are any unsaved changes on this screen, then clicking this button displays an alert message: 'There are unsaved changes. Click NO to go back and save the changes or click YES to discard them.' to allow the user to take action on the alert message pop-up.| See Also: | Custom Emails | Locations |