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Introduction:
The Custom Emails functionality in PrognoCIS allows clinic users to send user-defined customized emails to all patients who have a valid email address saved in the system.
These custom emails can be used to extend the set of emails in PrognoCIS and are sent by the system to patients on behalf of the clinic.
Type: This dropdown consists of the following values:
Filter Button: On clicking this button, the Filter Name popup is invoked. This popup contains filter options as columns that serve as conditions which help the user to send a text email.
The first column contains rows with a dropdown of filters such as First Name, Last Name, DOB, Gender, Location, etc. Users can define multiple filters by selecting another filter on a new row. In the second column, the user is required to select filter matching criteria from the dropdown list.
In the next column, the user can enter the required details of the patient according to the filter selected in the first column. Once the user clicks on the OK button, the changes are saved for those selected patients who are part of the applied filter.To: This is a read-only field where a message, Email will be sent to (No) recipient(s)., is displayed, where "No" is the count of the total number of recipients receiving the selected custom email. Based on the Type selected, the template is displayed, and the user can save this template by clicking the Save button and send the custom email to the respective user by clicking the Send button. Subject: Enter the appropriate subject in this field. This field cannot be left blank. The maximum character limit for the email subject is 255 characters. Text Editor: This field displays a predefined email template. The user can edit the template as required; however, the edited template is not updated in the predefined email template. Other icons available on the text editor header are Insert Phrases, Break Page, New Line, Edit Mode, Overwrite, and Insert Table. Save Button: Click this button to save the drafted email. When the user returns to this screen, the last saved draft is displayed in the email section. Send Button: Click this button to send the drafted message to the selected patients. On clicking this button, the following message is displayed on the screen: "Email will be sent to X Recipient(s). Click OK to send or Cancel to go back." The email is sent after clicking the OK button. Cancel Button: If there are any unsaved changes, then clicking this button displays an alert message: "Click Yes to save the draft and No to discard the changes and close the screen." The user can take the required action to either save or discard the changes and close the popup. |
| See Also: | Custom Text Messages |