| Topics | Text Reminder Setup for Medics | Search: |
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Introduction:
Medics have the provision to receive text reminders on their cell phones
regarding a patient's upcoming appointment if the appointment has been scheduled by the patient from
the portals (Patient Portal Web, Referring Provider Portal, Attorney Portal, PrognoPass, and Book Appointment Page) or the Patient Portal App (My Health Records App, or the Book Appointment Page embedded on the My Health Records App).
Medics include either a Provider, Clinical Staff, a Medical Assistant, or Admin Staff.
It is required that the medics' availability is defined in PrognoCIS from the Location Master.
Only those medics who have been defined on the Text Reminder Setup for Medics popup
on the Location Master will receive appointment text reminders on their cell phones (via the AT&T network).
In the case of a Single Location and Hybrid Location clinic setup, the Text Reminder Setup for Medics popup is available on the Location Master for the clinic location with the location code CL, but in the case of a Multi-Location clinic setup, the Text Reminder Setup for Medics popup is available on the Location Master of all clinic locations. Field Description: Location: Select the location of the medics (i.e., Providers and resource personnel) from the dropdown list. In the case of a Single Location and Hybrid Location clinic setup, the default value in this field is All. In the case of a Multi-Location clinic setup, the value All is not available in the Location dropdown, and by default, the location with which the user is logged in is displayed in the field. Start Date: Click the calendar icon to select the medics' availability start date. End Date: Click the calendar icon to select the medics' availability up to date. From: Select the start time of the medics' availability in hours and minutes from the dropdown list. To: Select the end time of the medics' availability in hours and minutes from the dropdown list. Medics: Click the search icon to select the medics who are available in the configured time slot. Action Buttons: |
| See Also: | Locations | Text Reminders |