PrognoCIS Help:Text Reminder for Medics

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Introduction: Medics have provision to receive text reminders on their cell phone, regarding a patient's upcoming appointment; if the appointment has been scheduled by the patient from Portals (Patient Portal Web, Referring Provider Portal, Attorney Portal, PrognoPass, Book Appointment Page), Patient Portal App (My Health Records App, Book Appointment Page embedded on My Health Records App). Medics would include either a Provider or a Clinical Staff or a Medical Assistant or an Admin staff. It is required that Medics availability is defined in ProgonoCIS from Location Master. Only those medics who have been defined on the Text Reminder Setup for Medics popup on Location Master will receive Appointment Text Reminders on their cell phones(via AT&T network).
In case of Single Location and Hybrid Location clinic setup, the Text Reminder Setup for Medics popup is available on the Location master for clinic location with the location code CL but in case of Multi-Location clinic setup, the Text Reminder Setup for Medics popup is available on Location master of all clinic locations.

Field Description:

Location: Select the location of the Medics (i.e. Providers and Resource personnel) from the dropdown list. In case of Single Location and Hybrid Location clinic setup, the default value in this field is All. In case of Multi Location clinic setup, the value All is not available in the Location dropdown and by default, the location with which the user is logged in is displayed in the field.

Start Date: Click on the calendar icon to select the Medics availability start date.

End Date: Click on the calendar icon to select the Medics availability upto date.

From: Select the Start time of the Medics availability in hours and minutes from the dropdown list.

To: Select the End time of the Medics availability in hours and minutes from the dropdown list.

Medics: Click on the search icon to select the medics who are available in the configured timeslot.

Note: In case of Multi Location clinic setup, the Medics search popup is populated with only those medics which are configured for the selected location in the Location dropdown list. If value in the Location field is changed then accordingly the values in the Medics search popup also changes and reflects only those medics which are configured for the changed location.

Note: It is required that the medics selected have their cell phone numbers entered in their respective records of Medic Master (GoTo tab: Settings → Configuration → under Medics column → Providers/Medical Assistant/ Clinical Staff/ Admin Staff); If the cell phone number is missing for a medic then even though the medic is selected for receiving the text message, the text message is not sent.

Action Buttons:

SAVE button: Click on the Save button to save the changes done in Text Reminder Setup for Medics popup.

CANCEL button: Click on the Cancel button to close the popup without saving the data.