The In Box shows all the messages addressed to
the Login User. He can sort them, delete them, read them. The major feature
being that he can click on a sender name to zoom to the relevant document.
e.g. It is an Alert that the Doctor needs to Approve a Lab Order. A click
takes him to the Lab Order Entry screen with the specified Lab Order opened
for him. He can just click on Save to Approve it. No more clicks, no more
navigation.
This option is a messaging system for use within the application. There
are five types of Messages:
All: Select to view all incoming
messages.
Alert:
Select to view only alert type of messages.
Normal mail: Select to view only Normal Mails.
Notification: Select to view only Notification type of messages.
Telephonic: Select to view only Telephonic type of messages.
ToDo: Select to view only incoming
messages where flag is applicable.
Urgent: Select to view only urgent type of messages.
All checkbox: Allows User to make selection of all the messages together for deletion.
Mark Unread: User has
to select a message or message row and click on Mark Unread icon to mark the
respective message as Unread - indicated by the closed envelope message
icon.
Patient Info
:
Click on the Patient info icon to view the patient's information.
Type:
Displays the Type of Message.
- Alerts (A):
These are also system generated messages to Doctors when a predefined
subscribed event takes place. The difference being that the Doctor is
expected to act on it.
e.g. A nurse enters a new Lab Order and the Doctor is expected to Approve it. Like wise he needs to Approve the Lab Results which have come in.
- Normal Message (M):
This is more like
short email messages, which can be send to any authorized user within
the application.
- Notification (N):
These are system generated messages to Doctors when a predefined subscribed
event takes place. In the context of the applications some events have
been predefined. The configuration option allows the admin to subscribe
to one or more of these events.
These could be simple ones like e.g. Today's appointment of Mr John has been rescheduled, Or a New Patient has been referred by a Doctor. - Urgent Message (U):
This is like a Normal
Message but with a different categorization to indicate priority.
- Telephonic Message (T):
Message sent by any User within the Application when the Doctor was busy
and had received a telephone, attended by that user.
For In-House Consult orders, the notifications sent using the Notify hyperlink are also displayed in the Messages In with the Type as N.
Note:
On successful login the system deletes all the old read messages which are System generated (Alert/Notifications) AND which are pertaining to Lab/Rad AND which are read AND their Read Date < (Today - property days).The mail purging after required days is set by mentioning the number of days to the property,
Mail Related Parameters > mail.purge.lab.days
Mail Related Parameters > mail.purge.rad.days
Flag: Flags are used to track messages with action. These same messages can also be viewed by selecting the ToDo radio button. If the action is complete the flag is not displayed. Scheduled actions are indicated with a Green flag and overdue actions with a Red flag.
From: It is the sender's name which is hyperlinked to take the user to the concerned message.
Patient Name: This is the reference patient. The name is hyperlinked to take the user to his default encounter.
Subject: Displays the subject of message. Click here to view the list of Subject for respective Alert/Notification.
Action: Displays the action to be taken, if applicable.
Zoom: A click on this button takes the user to the referenced document.
Received Date: Displays the message received date.
Due Date: Displays the due date for Action.
Done: Displays the checkmark if the Action is taken on that message.
Forward button: Any message can be forwarded to any number of users through this button.
Events: Click here to view the comprehensive list of events for which Alerts and Notifications is generated and displayed on Message-In screen.
Note:
EPCS reports will be sent by the system to EPCS enabled Providers as per the certification requirement from Surescripts.
The System takes care of Message box size. The messages are automatically purged after number of messages for a user exceeds a particular number defined in property, Mail related params > mail.purgecount. The Messages can be sorted by clicking on each of the underlined column headings.
The System Admin can configure the list of supported events in property, events.supported, for which the Alerts and Notifications needs to be re-generated.