Topics Supported Events Search:  

Supported event no. Description Subject on Message-In
11 A notification is sent to the Attending Provider when an appointment is moved by someone other than the Provider.
For < Patient name> Appointment moved
12 A notification is sent to the Attending Provider when an appointment is cancelled by someone other than the Provider.
For < Patient name> Appointment Cancelled
13 A notification is sent to the Primary Provider when a new Patient is referred to that Provider by the Referring Provider.
New Ref from Dr < Referring Provider>
14 A notification is sent to the Ordering Provider when a Laboratory order is sent by other than the Provider.
Lab Order Sent For < Patient name> < Date>
15 A notification is sent to the Ordering Provider when a Radiology order is sent by other than the Provider.
Rad Order Sent For < Patient name> < Date>
18 A notification is sent to the Ordering Provider when a Laboratory order is saved and approved by the Nurse having approve rights.
Lab Order For < Patient name> < Date>
19 A notification is sent to the Ordering Provider when a Radiology order is saved and approved by the Nurse having approve rights.
Rad Order For < Patient name> < Date>
20 A notification is sent to the Ordering Provider when a normal Laboratory result is entered and approved by the Nurse having approve rights.
Normal Lab Result For < Patient name> < Date>
21 A notification is sent to the Ordering Provider when a normal Radiology result is entered and approved by the Nurse having approve rights.
Normal Rad Result For < Patient name> < Date>
22 A notification is sent to the Ordering Provider when an abnormal Laboratory result is entered and approved by the Nurse having approve rights.
Abnormal Lab Result For < Patient name> < Date>
23 A notification is sent to the Ordering Provider when an abnormal Radiology result is entered and approved by the Nurse having approve rights.
Abnormal Rad Result For < Patient name> < Date>
24 A notification is sent about the HL7 Import Statistics for Lab Result, Radiology Result, Appointments, and Patients Import. Specify the email ID of external support who will receive a daily mail on the success and failure of HL7 messages processed in property ‘hl7.report2.name’.
< Client Name> : HL7 Report For < Date>
25 A notification is sent to the Attending Provider whenever an entry is made in the Rx by the User, other than Provider, having approve rights.
Approved Rx for < Patient name> < Date>
26 A notification is sent to the Attending Provider for authorization whenever an entry is made in the Letter Out by the User, other than Provider, having approve rights.
Sub: < subject selected on Letters-Out screen>
27 A notification is sent to the Attending Provider upon addition of new record in Letter In by the User, other than Provider, not having approve rights.
Sub: < subject selected on Letters-In screen>
28 A notification is sent to the role defined in the property, 'patient.billingreg.role' when a new Patient is registered from Kiosk.
New Patient Registered from KIOSK:< Patient name> < Date>
29 A notification is sent to the role defined in the property, 'patient.billingreg.role' when the Patient details are updated from Kiosk.
Updated Patient Profile from KIOSK:< Patient name> < Date>
30 A notification is sent to the User role defined in the property, 'patient.selfregmsg.role' when a new Patient signs up on Patient portal.
New patient has signed in
31 An alert is sent to the Attending Provider whenever a note related to Dictate Transcribe is saved by the User other than Provider.
Authorize Transcript For < Patient name> < Date>
32 An alert is sent to the Attending Provider for authorization whenever an entry is made in the Letter-Out by the User, other than Provider, not having approve rights.
Sub: < subject selected on Letters-Out screen>
33 An alert is sent to the Patient’s Attending Provider of latest encounter (for that Location) when Letter-In is attached from the Attach center.
Sub: < subject selected on Attach Center screen>
34 An alert is sent to the Ordering Provider when a Laboratory order is saved by the Nurse not having approve rights.
 Approve Lab Order for < Patient name> < Date>
35 An alert is sent to the Ordering Provider when a Radiology order is saved by the Nurse not having approve rights.
Approve Rad Order for < Patient name> < Date>
36 An alert is sent to the Ordering Provider when a normal Laboratory result is saved by the Nurse not having approve rights.
Approve Normal Lab Results for < Patient name> < Date>
37 An alert is sent to the Ordering Provider when a normal Radiology result is saved by the Nurse not having approve rights.
Approve Normal Rad Results for < Patient name> < Date>
38 An alert is sent to the Attending Provider whenever an entry is made in the Rx by the User, other than Provider, not having approve rights.
Approve Rx for < Patient name> < Date>
39 An alert is sent to the Primary Provider whenever a refill request is made by the Patient through Patient portal.
Refill Request from Patient Portal
40 An alert is sent to the Ordering Provider when an abnormal Laboratory result is entered by the Nurse not having approve rights.
Approve Abnormal Lab Results for < Patient name> < Date>
41 An alert is sent to the Ordering Provider when an abnormal Radiology result is entered by the Nurse not having approve rights.
 Approve Abnormal Rad Results for < Patient name> < Date>
42 An alert message is sent to the Primary Provider when old Progress Notes is attached and to the Attending Provider when an existing Progress Notes is attached from the Attach center.
Approve Encounter Attachment For < Patient name> < Date>
43 An alert message is sent to the Primary Provider when Legal document is attached from the Attach center.
Sub: < subject selected on Attach Center screen>
44 An alert message is sent to the Primary Provider when other document is attached from the Attach center.
Sub: < subject selected on Attach Center screen>
45 An alert message is sent to the Ordering Provider when a Lab Result is attached from the Attach center.
Approve Attached Lab Results for < Patient name> < Date>
46 An alert message is sent to the Ordering Provider when a Radiology Result is attached from the Attach center.
Approve Attached Rad Results for < Patient name> < Date>
47 An alert is sent to the Provider receiving the Surescript Refill Request.
SS_REFILLREQUEST
48 A notification is sent to the medic selected in MessageTo field when an EOB is attached from the Attach center.
Billing ERA Attachment < subject selected on Attach Center screen>
49 A notification is sent to the Attending Provider of Patient’s selected encounter when an Encounter Document is attached from the Attach center.
Enc Doc Attachment < subject selected on Attach Center screen>
50 An alert message is sent to the Attending Provider for Surescripts Refill Request Error.
SS_ERROR: < Patient name> < Date>
51 An alert message is sent to the sender of fax when a fax sent for the Laboratory order is failed.
LOF: Fax failed for Order < order no.> for Patient < patient name> on Lab < vendor name>
LRF: Order < order no.> Results for Patient < patient name> from < vendor name>
52 An alert message is sent to the sender of fax when a fax sent for the Radiology order is failed.
ROF: Fax failed for Order < order no.> for Patient < patient name> on Rad < vendor name>
RRF: Order < order no.> Results for Patient < patient name> from < vendor name>
53 An alert message is sent to the sender of fax when a fax sent for eRx is failed.
RXF: Prescription for Patient < patient name> on Pharmacy < pharmacy name>
54 An alert message is sent to the sender of fax when a fax sent for Letter is failed.
LTF: Fax failed to < user>(Fax number) for Patient < patient name>
61 An alert message is sent to medics (selected in the property, hl7.failure.mailto.rule) if the HL7 Patient import fails due to invalid patient details.
Invalid Patient: Patient could not be imported
62 An alert message is sent to medics (selected in the property, hl7.failure.mailto.rule) if the HL7 Lab import fails due to invalid Laboratory result.
Invalid Lab Result: Lab Result could not be imported
63 An alert message is sent to medics (selected in the property, hl7.failure.mailto.rule) if the HL7 Appointment import fails due to invalid Appointment details.
Invalid Appointment: Appointment could not be imported
64 An alert message is sent to medics (selected in the property, hl7.failure.mailto.rule) if the HL7 Radiology import fails due to invalid Radiology result.
Invalid Rad Result: Rad Result could not be imported
71 An alert message is sent to medics if an error acknowledgement is received for an Appointment.
Import Error in Appointment: < subject>
72 An alert message is sent to medics if an error acknowledgement is received for the Checkout Export.
Import Error in CheckOut: < subject>
73 An alert message is sent to medics if an error acknowledgement is received for the Charge Export.
Import Error in Charge Capture: < subject>
74 An alert message is sent to medics if an error acknowledgement is received for the Prescription PharmaPac.
Error in PharmaPac: < subject>
75 A notification is sent to the users selected for notification (click notify button on Clinic Form Template Configuration or click save¬ify button on Clinic Forms screen) about the updated Clinic Form.
 < Template name> Modified
76 An alert message is sent to medics (selected in the property, hl7.failure.mailto.rule) if the HL7 Patient Transcribe Import fails.
HL7 Patient Transcribe could not be imported
77 An alert message is sent to medics (selected in the property, hl7.success.mailto.rule) if the HL7 Patient Transcribe is imported successfully.
HL7 Patient Transcribe imported
78 A notification is sent to the Primary Provider when a Billing document is attached from the Attach center.
NBL: Billing Attachment < subject selected on Attach Center screen>
79 An alert message is sent to medics (selected in the property, AMD.failure.mail.torule) if the Advanced MD Charge export fails.
Advanced MD Charge Failed
101 A normal mail is sent to users selected on Lab Task popup (Lab Result screen > click on action button) about the action to be taken on that Lab Result.
Lab Action
102 A normal mail is sent to users selected on Rad Task popup (Radiology Result screen > click on action button) about the action to be taken on that Radiology Result.
Rad Action
204 A notification is sent to the Attending Provider of encounter when an addendum note is saved.
ADDENDUM_NOTES: Name < Patient name> Encounter Date < encounter date> Addendum Added
205 A notification is sent to the Attending Provider of encounter when an encounter review note is saved.
ENCREVIEW_NOTES: Name < Patient name> Encounter Date < encounter date> < Review comments>
206 A notification is sent to the Provider when any N2N document/letter is received.
Clinical msg: < subject of message>
207 A notification is sent to the Provider when an N2N sent message is bounced.
Clinical msg: < subject of message>
208 A notification is sent to the Provider for any N2N sent message being recalled.
Clinical msg: < subject of message>
209 A notification is sent to the logged-in user after some background process has completed (Billing side).
Background Process Complete
210 A message about the Claim Assigned Task is sent to the user selected on 'Claim Assign To' popup invoked from Edit Claims or Outstanding Claims screen.
< Selected action+Claim ID>
212 A notification is sent to the logged-in user once data portability process is done.
Background Process Complete: Data export completed
213 A notification is sent to the user with role set in property ‘pp.payment.message2role’ when the payment is done from Patient Portal .
Payment from Patient Portal
214 A notification is sent to the user with role ‘TextReminderResponseCancel’ when an Appointment is cancelled by Patient through Text reminder response feature.
Appointment is Cancelled by Patient
215 An alert is sent to the Users with portalAttachments role assigned, when a document is attached and submitted to the clinic from Patient Portal or Referring Doc Portal from Attach Documents screen.
Approve Portal Attachment for < Patient name> < Date>
216 A notification message is sent to the Patient's inbox on portal, along with an email, informing the patient that the refill he/she had requested from the portal has been processed, when doctor either Prints/eRX/Fax's the refill request.
Request Refill
217 A notification is sent to the Ordering Provider when a Consult Order is saved and approved from Order Sheet or CPOE by the Nurse having approve rights.
Consult Order for < Patient name> < Date>
218 An alert is sent to the Ordering Provider when a Consult Order is saved from Order Sheet or CPOE by the Nurse not having approve rights.
Approve Consult Order for < Patient name> < Date>
219 A notification is sent to the Ordering Provider when a Consult Order is sent from Order Sheet or CPOE by the User other than Provider.
Consult Order Sent for < Patient name> < Date>
220 A notification is sent to the Ordering Provider when a Consult Response is attached from Order Sheet or CPOE (Consult Response tab) by a Nurse having approve rights.
Consult Response for < Patient name> < Date>
221 An alert is sent to the Ordering Provider when a Consult Response is attached from from Order Sheet or CPOE (Consult Response tab) by a Nurse not having approve rights.
Approve Consult Response for < Patient name> < Date>
222 An alert message is sent to the Ordering Provider when a file is attached to a Consult Response from Message>Attach center/Scan/Local Attach or Letter-In.
Approve Attached Consult Response for < Patient name> < Date>
223 An alert message is sent to the Ordering Provider when a file is attached to a Procedure Result from Message>Attach center/Scan/Local Attach.
Approve Attached Procedure Result for < Patient name> < Date>
224 An alert is sent to the sender of fax, if fax sent Failed for Consult.
Fax Failed for < Patient name> < Date>
225 A notification is sent to the Ordering Provider when a Procedure Order is saved from Order Sheet, CPOE, or TOC > Procedure and approved by the Nurse having approve rights.
Procedure Order for < Patient name> < Date>
226 An alert is sent to the Ordering Provider when a Procedure Order is saved from Order Sheet, CPOE, or TOC > Procedure by the Nurse not having approve rights.
Approve Procedure Order for < Patient name> < Date>
227 A notification is sent to the Ordering Provider when a Procedure Order is sent from Order Sheet, CPOE, or TOC > Procedure by the User other than Provider.
Procedure Order Sent for < Patient name> < Date>
228 A notification is sent to the Ordering Provider when a Procedure Result is entered and approved from Order Sheet, CPOE, or TOC > Procedure by the Nurse having approve rights.
Procedure Result for < Patient name> < Date>
229 An alert is sent to the Ordering Provider when a Procedure Result is saved from Order Sheet, CPOE, or TOC > Procedure by the Nurse not having approve rights.
Procedure Result for < Patient name> < Date>
230 An alert is sent to the sender of fax, if fax sent Failed for External Procedure.
Fax Failed for < Patient name> < Date>
231 A notification message is sent to the User (with role that is defined in the property, pp.payment.message2role) on successful transaction of Patient registration from Clinic’s website.
< Patient name> registered successfully
232 An alert message is sent to the User (with role that is defined in the property, pp.payment.message2role) on unsuccessful transaction of Patient registration from Clinic’s website.
Registration failed for < Patient name>
233 A notification message is sent to the User (with role that is defined in the property, pp.payment.message2role) on successful monthly auto transaction.
Transaction Successful for < Patient name>
234 An alert message is sent to the User (with role that is defined in the property, pp.payment.message2role) on unsuccessful monthly auto transaction.
Transaction failed for < Patient name>
235 An urgent message is sent to the User with ppSupportRole role assigned when a signed document(s) is submitted from Patient Portal to the Clinic.
Legal Documents signed by < Patient name>
236 A notification message is sent to the User (with role that is defined in the property, plan.payment.message2role) on successful Payplan COF transaction.
Payment Plan Transaction Successful for < Patient name>
237 An alert message is sent to the User (with role that is defined in the property, plan.payment.message2role) on unsuccessful Payplan COF transaction.
Payment Plan Transaction failed for < Patient name>
239 An alert is sent to the Provider receiving the Surescripts Change Request.
SS_CHANGEREQUEST: < Change type>
240 An alert is sent to the Provider receiving the Surescripts Cancel Response.
SS_CANCELRESPONSE: < Status>
241 An alert is sent to the Provider receiving the Surescripts RxFill Message.
SS_RXFILL < Rxfill status>
243 A notification is sent to logged-in user once NAMCS Export process is done.
Background Process Complete: For NAMCS
244 A notification is sent to the Primary Provider when a new patient is referred to that provider by an Attorney.
New Patient Referred from Attorney Portal by < Attorney name>
245 An alert notification is sent to medics if CCD Export to HIE registry is failed.
CCD export to HIE registry failed
246 A message about the Clinic Assigned Task is sent to the user selected on 'Claim Assign To' popup invoked from AR/Follow-up > Assigned Tasks screen. < Selected action+Claim ID>
247 A notification is sent to the user (who executed the process for sending greetings email) in Message > In screen. A click on zoom icon of the respective message would display a complete log of successfully sent email list and the patients list who does not have registered email address. Greeting Emails