Properties: This button is exclusively visible to users with Read Access to the Properties Master screen. Access to this button is strategically granted to enhance user functionality. Clicking the Properties button triggers a popup, presenting a list of properties from the
Properties
Master screen in PrognoCIS that cater to
Message Compose.
Notification: These are system-generated intimations to doctors when a predefined, subscribed event takes place. In the context of the application, some events have been predefined. The configuration option allows the administrator to subscribe to one or more of these events. These could be simple events, such as today's appointment of Mr. John being rescheduled, or a new patient being referred by a doctor.
Alerts: These are system-generated intimations to doctors when a predefined, subscribed event takes place. The difference is that the doctor is expected to act on it. A nurse enters a new Lab Order, and the doctor is expected to Approve it. Likewise, he needs to Approve the Lab Results that have come in.
Normal Message: This is more like a short email message, which can be sent to any authorized user within the application.
Urgent Message: This is like a Normal Message, but with a different categorization to indicate priority.
Telephonic Message: This type of message is used when the doctor was busy and received a telephone call, which was attended to by the sender.
So, the user can compose messages of the last three types only: Normal, Urgent, and Telephonic.
To: Select the type of person to communicate with (Users, Patients, or Roles) using the radio buttons. The radio buttons present are as follows: Clinic Users, Roles, Patients, Attorneys, Ins Adj Portal, and Employers. The Patients radio button is enabled only if the user has subscribed to the Patient Portal. The patient's or user's name can be entered with the autocomplete feature.
Note: Nurses can select Medics or Patients. Staff can select Medics.
Search: Click this button to choose one or more persons of the selected type. The names selected will be displayed. The user does not need to remember the person's ID or email address.
Clear Last: Click this to clear the last selection.
Reference Patient: Select the name of the Reference Patient, if required. Only if a Reference Patient exists will the user be able to select the Add to Patient Medical Records checkbox.
Action: Select the required action from the list box. Actions can be defined under the Settings → Configuration → GroupTypes option.
Due in Days: Enter the number of days when a response is expected.
Subject: The Subject is mandatory. This field supports a maximum of 255 characters. When a message has been added and a subject has not been added, clicking the Send button autopopulates the Subject field and sends the text from the Message field
Message: This is a multiline edit control for the message. The length of the message cannot exceed 1024 characters. If a phrase is selected using the Search button, it is pasted at the cursor position (if the cursor is in the message text) or at the end of the message.
Add to Patient Medical Records: Select this checkbox to add the message to the Patient Medical Records.
Send Button: Click the Send button to send the message to the selected recipient. The message
would be instantly available to the recipient. The system displays a
"Mail has been sent successfully." message and resets the
Name field, keeping the subject and message intact so that the user can select
another recipient and send the same message to them, if required.
Reset Button: Click the Reset button to reset the unsent message.