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This option is provided to the admin to assign User Id and Password to all users. Also it is likely that a User has forgotten his password and has to ask Admin to help him out.

User Type: The following users are listed in the User Type dropdown list:
  • Users: Refers to all Medics (medics with User Types - DR, MA, RA, ST, and BL).
  • Providers: Refers to only Doctors (medics with User Type DR).
  • Medical Assistant: Refers to only Medical Assistants (medics with User Type MA).
  • Clinical Staff: Refers to only Clinical Staff (medics with User Type RN).
  • Office Staff: Refers to only Office Staff (medics with User Type ST).
  • Biller: Refers to only Billers (medics with User Type BL). This option is available when Billing is turned On in PrognoCIS.
  • Patient: Refers to Patients in PrognoCIS. This option is available when the Patient Portal feature is turned On in PrognoCIS.
  • Guarantor: Refers to Guarantors or Responsible Persons in PrognoCIS. This option is available when the Patient Portal feature is turned On in PrognoCIS.
  • Ref Provider: Refers to Referring Providers in PrognoCIS (medics with User Type RD). This option is available when the Referring Provider Portal feature is turned On in PrognoCIS.
  • Attorney: Refers to Attorneys in PrognoCIS. This option is available when the Attorney Portal feature is turned On in PrognoCIS.
  • Employer: Refers to Employers in PrognoCIS. This option is available when the Employer Portal feature is turned On in PrognoCIS.
  • Employer User: Refers to Employer Users of the Employers in PrognoCIS. This option is available when the Employer Portal feature is turned On in PrognoCIS.

User Name: On clicking the Search binocular against the User Name field, a search popup is invoked, such as:
  • If the User Type selected is a medic, i.e., Users, Providers, Medical Assistant, Clinical Staff, Office Staff, Biller, or Ref Provider, then the Medics search popup is invoked.
  • If the User Type is Patient, then the Patients search popup is invoked.
  • If the User Type is Guarantor, then the Guarantor search popup is invoked.
  • If the User Type is Attorney, then the Attorney-User search popup is invoked.
  • If the User Type is Employer, then the Employers search popup is invoked.
  • If the User Type is Employer User, then the Employer Users search popup is invoked.

User Id: Displays the default User Id. However it can be changed, if required. Whenever a new Medic is created, the User Id and Password for respective user is generated automatically.

Email Id: Displays the registered email ID of the selected user. If the email ID is not present then it will be displayed as blank.

AutoGenerate: If this is checked, the password is auto generated (note that the fields to enter password would be disabled). This checkbox displays enabled only if the user's email address is present. Also, the availability of this checkbox is dependent on the property, login.autogen.password.

New Password and Re-enter New Password: Enter the new password for the user. If an email address is present then the User Id/Password will be sent via email. The criteria for the password are based upon the properties, log.password.alpha.rule and log.password.min.length.
Having changed these, when the user logs in with this new password, then user is forced to change the password if the property, gen.pswd.change.notmust is set to OFF.

Access IPs: Enter the comma separated list of IP addresses of the system from where the respective user can access PrognoCIS or related portals.

Access to location(s): This selection of radio button options enables the user to successfully login to respective applicable location(s).
The interface depends on permitted rights for the user and is set up for Multi-Location Clinic by System Admin.

Own: If set to Own, user can log in at his default location.

Other: If set to Other, A pop up with a list box of all applicable locations is displayed by clicking on the "…" button. User can select required location(s).

State: If it is set to State, A pop up with a list box of locations in applicable states is displayed by clicking on the "…" button. User can select required state(s) to login to all of the locations in that respective state(s).

All: If set to All, A pop up with a list box of all locations is displayed by clicking on the "…" button. User can select required location(s).