Name: For all system-generated transactions, the name is recorded in the Name column as Admin, and for any other transactions such as claim creation, billing of the claim, or posting of the claim, the user's name is displayed. Only Super Admin users can view the Admin's name.
Track Date: The Track Date column displays the date of the activity.
Code: The Code column displays the code number along with its value and a description of the status. Given below are the track status codes and their values that can be displayed:
Track Status Code |
Value |
|---|---|
| 0 | Not Sent |
| 1 | Reopened |
| 2 | Claim Voided |
| 11 | Sent by EDI |
| 12 | Hide - Suppress |
| 13 | Auto Bill |
| 14 | ReSent |
| 15 | To Be Rebilled |
| 16 | Corrected |
| 17 | Processed CMS1500/UB04 |
| 18 | Printed CMS1500/UB04 |
| 19 | Patient Direct |
| 20 | Patient Responsibility |
| 21 | 997 Clearinghouse Acknowledgement |
| 22 | 997 Failure |
| 23 | Batch Failure |
| 24 | Header Level (TAI) Failure |
| 25 | 999 Clearinghouse Acknowledgement |
| 26 | 999 Failure |
| 27 | 999 Clearinghouse Acknowledgement |
| 28 | 999 Failure |
| 31 | Ins Acknowledgement |
| 32 | Ins Failure |
| 33 | Other Failure |
| 41 | Billed from Web |
| 42 | Ins Agreed to pay |
| 51 | ERA Received |
| 61 | 276 Send |
| 71 | 277 Received |
| 72 | 277 Resubmit |
| 73 | 277 Denied |
| 74 | 277 Pending |
| 75 | 277 Rejection |
| 76 | 277 Accepted |
| 77 | Insurance Changed |
| 78 | Send to Collection Agency |
| 79 | Removed From Collection Agency |
| 80 | Claim Recomputed |
| 81 | Claim Suspended |
| 82 | EDI 837 File Edited |
| 90 | Payment Approved |
| 91 | Partial Acceptance |
Comment: The Comment column is populated with comments explaining the status displayed in the Code column. The comments also contain a hyperlink to an EDI file for reference. On clicking the EDI file hyperlink, the EDI 837 Preview popup is invoked.
Message: The message received from the clearinghouse is populated in the Message column. The length of the Message column is 5000 characters. On the Track Status Notes popup, hyperlinked text with a maximum of 250 characters is displayed. Furthermore, on clicking the hyperlink, an EDI 277 Notes popup is invoked, displaying the entire message.
Action Buttons:
Close: Click the Close button to close
the Track Status Notes popup.
Print:
Click the Print button to invoke the Print popup. Depending on the Destination selected in the Print popup, either the Print button or the Save button is displayed. When the Destination is selected as Microsoft Print to PDF, Microsoft XPS Document Writer, OneNote for Windows 10, or Fax, the Print button is displayed; whereas, if the Destination is selected as Save as PDF, the Save button is displayed on the Print popup. The user can print or save the Track Status Notes by clicking the Print or Save button, or click the Cancel
button to close the Print popup without printing the Track Status Notes.