PrognoCIS Help: Control Room

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Introduction: From this screen RCM team can create and run reports for respective clients. Clicking on the Search Patient button invokes RCM Patient Search popup. Add name of the patient in the filed Patient Name and click on the button ok displays all the detail related to the patient. Further, RCM team can also create an fetch desired report using this screen. Beside the Search Patient button on the Control Room screen, an Assign button is present. On clicking the Assign button, Centralized Claim Assignment popup is invoked. This serves the purpose of Centralized Claim Assignment from a single dedicated screen.

Field Description:

Category of Reports: Select the Category of Report. Six categories of reports are displayed on the Control Room screen with radio buttons for selection. These are Rcm, Fa Last Month, Fa This Month, Kpi Last Month, Kpi This Month, SQL Report.

Group By: Select the option from the Group By dropdown. The options in the Group By dropdown are RCM Manager, Account Manager, Coder and Poster. When an option from this dropdown is selected, then on clicking the Go button, the first column of the generated Report displays the column for Group By option that was selected.

Select Option: Select a Report from the Select Option dropdown. This dropdown displays Reports for the category selected.

Go button: Click on the Go button to generate the report as per options or filters selected for the Report.

Excel button: Click on the Excel button to download an Excel file of the generated report. This file gets downloaded in the Downloads folder of the user's local machine.

Layout button: Click on the Layout button to invoke Layout popup. The user can view or change the report design from this popup. This popup is divided into two sections: Layout Details and Layout. Layout Details section is used to define details for the report layout whereas the Layout section is particularly to define Column Titles and associate Report Layout Fields.

Run in Background checkbox: When the radio button for Rcm, Fa Last Month, Fa This Month, Kpi Last Month or Kpi This Month is selected, the Run in Background checkbox remains disabled whereas when the radio button for SQL Report is selected, the Run in Background checkbox gets enabled. Select the Run in Background checkbox and click on the Go button. A message, The SQL report will be generated in the Background. It will be stored under Download files. is displayed in a popup on the Control Room screen with an OK button. Click on the OK button in the popup to confirm and close the popup. On navigating to the Download Files screen, two files for the Report from the Control Room screen are displayed under RCM – SQL REPORTS Category. One Report has .csv extension while the other Report has .html extension which can be downloaded by the user on their local machine.

Update IP Address button: Billers can update the IP addresses of all active RCM clients present in the Control Room from the Update RCM IP Address popup invoked on clicking this button.